Journey to Your Dream

Refund & Return Policy

​

At Journey to Your Dream, your satisfaction is important to us. Due to the personal and hygienic nature of our products, we have established the following policy:

 

No Refunds on Used Products

•All sales are final once a product has been used or opened.

•We do not offer refunds, returns, or exchanges on any product that has been used, tested, or tampered with.

 

Unused & Damaged Items

•If your item arrives damaged or defective, you must contact us within 48 hours of delivery.

•Please provide clear photos of the item and packaging for review.

•If approved, we may offer a replacement or store credit at our discretion.

 

Allergy & Sensitivity Notice

•Customers are responsible for reviewing ingredients prior to purchase.

•Journey to Your Dream is not responsible for allergic reactions or sensitivities.

•If you have known allergies, please perform a patch test before full use.

 

Incorrect Orders

•Please double-check your order before completing your purchase.

•We are not responsible for incorrect orders placed by the customer.

 

Acceptance of Policy

•By purchasing from Journey to Your Dream, you agree to this Refund & Return Policy in full.